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Applying for Exam Coordinator at Cyril Roy Consultancy Pvt Ltd
About the role
Job Description - Exam Coordinator
Position
Title: Exam Coordinator
Department: OSCE
Location: Palarivattom Kochi
Shift Timing: 2 30 PM to 12 00 AM
Job Summary
The Exam Coordinator is responsible for managing OSCE resit exam bookings coordinating with internal teams and ensuring smooth communication and support for assigned candidates throughout their exam preparation journey This role requires strong organizational skills proactive follow up and a candidate focused approach to ensure a seamless and supportive experience
Key Responsibilities
1 Manage
OSCE Resit Exam Bookings
Handle booking requests schedule exams and ensure timely confirmation to
candidates
2 Coordinate
with Internal Teams
Work closely with relevant teams to ensure operational alignment and timely
support
3 Candidate
Communication and Engagement
Maintain regular communication with assigned candidates and ensure continuous
engagement
4 Guide
Candidates Through the OSCE Process
Provide clear information on next steps required actions timelines and
procedures
5 Monitor
Candidate Progress
Track each candidate status challenges and overall progress
6 Build
Rapport and Trust
Establish strong relationships with candidates and maintain trust
7 Ensure
Timely Follow Ups
Conduct regular follow ups to support progress and reduce delays
8 Maintain
Accurate Documentation
Keep updated records of communications and candidate details in required
systems
9 Identify
Support Needs
Recognize candidates who may require additional assistance and escalate when
necessary
10 Maintain
Professional Standards
Ensure professionalism empathy and quality support in all interactions
Required Skills and Qualifications
Bachelors
degree in any discipline education or administration preferred
Strong communication and interpersonal skills
Good organizational and multitasking abilities
Ability to collaborate with internal teams
Proficiency in MS Office and documentation tools
Prior experience in exam coordination or student support is an advantage
Personal Attributes
Empathetic
and candidate focused approach
High attention to detail and accuracy
Strong follow up and time management skills
Ability to handle pressure and manage multiple candidates
Positive attitude and commitment to service excellence