Job Title: Documentation Officer – UK NMC Process

Location: Ernakulam, Palarivattom

Employment Type: Full-time

Department: Documentation and Placement Team

Job Description:

We are looking for a proactive and detail-oriented Documentation Officer with expertise in the UK NMC (Nursing and Midwifery Council) registration process. The ideal candidate will be responsible for managing and supporting international nursing candidates throughout their UK NMC registration journey. Strong communication, documentation, and coordination skills are essential for success in this role.

Key Responsibilities:

Oversee and manage the complete UK NMC registration process for international nursing candidates.

Provide step-by-step guidance to candidates, including evalution, registration, NMC account creation, and document uploads.

Coordinate and assist candidates with booking exams such as IELTS, OET, and CBT as needed.

Verify all candidate documents for accuracy and compliance with NMC and employer standards.

Maintain and update candidate data using Google Sheets and HubSpot CRM.

Communicate effectively with candidates primarily via WhatsApp Business for regular updates, guidance, and support.

Generate weekly and monthly progress reports on candidate status for internal review.

Collaborate with and support on-boarding of new team members by sharing knowledge of NMC processes and internal tools.

Key Requirements:

In-depth knowledge of the UK NMC registration process.

Excellent written and verbal communication skills in English.

Proficient in documentation and detail-oriented record-keeping.

Experience using tools such as Google Sheets and HubSpot CRM.

Ability to manage multiple candidates and workflows efficiently.

Strong interpersonal skills and a supportive attitude toward international candidates.

Prior experience in international recruitment or healthcare placement is a plus